I love looking at all the stuff (mainly because I can't afford anything)
I was asking when the download was done to come straight to them and They would get me a new phone. I was told I was never put in the Q and would have to wait. After another hour I talked with. Another manager. Who said sorry, someone would be with u next. At 610 pm I left the store no new phone.
Amazing staff. My MacBook Pro suffered memory failure. Online diagnostics attempted though failed. So early Sunday the dog and I drove off-cape and 2 hours to Hingham/Weymouth to met Alex. She is amazing. So helpful, attentive, kind, patient. In fact the entire team were tremendous. Highly recommend. #Yogi #SwedishVallhund #Apple #loyal #MerryChristmas #kindness
They Suck!!!!
When into the Apple Store in Hingham at 3pm today. Was asked to down load some photos to the cloud before getting a new phone. Started the down and was told be another employee not to start the download at the store takes too long. The download at all even started. The down load was finally done at 5:14.
Acidic Attitude Not Friendly.Over the past month have purchased five 5 iPhone. 7 plus at a price of $924.00 Each. We got one 1 iPhone 7. $798.00. "Only Game in Town" Best part of Apple Derby Street is Tesla Dealer a few store's down .
Sad sad sad excuse for customer service. Had an appointment to get my screen repaired, drove over 2 hours from Cape Cod to hear "oh, we don't have any replacement screens right now". These "geniuses" couldn't email/call me and let me know they couldn't fix my screen seeing as I had an appointment to get my screen repaired????!!!! Then they told me they could give me a whole new phone, great! Wait 20 minutes and hear "oh, uh, we don't have any of your phone in stock right now". What kind of sad excuse for a business is this?!!! To top it all off the customer service was beyond rude, and did not care at all about my situation. I have a job which requires me to always have my cell phone, hence why I went all the way there to fix it instead of sending it in. Even after knowing that I require my phone for my job, the associate told me to send my phone in and I'll get it back within a week. Screw you apple, and your horribly rude employees. My family and I will never buy from you again. An android is looking very appealing right now, and I'll even have a port for my headphones!!! How brilliant!
Apple Derby Street is a US Electronics Store based in Hingham, Massachusetts. Apple Derby Street is located at 94 Derby St, Hingham, MA 02043, USA.
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